Microsoft Answer Community: Contacting the server for information. Solution 2: Disable “Use Office 2016 to sync Office files that I open” Option in OneDrive sync clientįor Windows, right click OneDrive icon in the taskbar > Settings > Office > uncheck Use Office 2016 to sync Office files that I open option.įor Mac, click the OneDrive icon in the menu > ellipsis > Preferences > uncheck Use Office 2016 to sync Office files that I open option.Īfter unchecked this setting, all files will be synced by OneDrive sync client. Your unsaved data in the app will be lost. Step 3: Click End Task button at the bottom of the dialog box. when i try it i get the message Microsoft Excel has encountered a problem and needs to. Step 2: Select Microsoft Office App that is currently blocked from working because of the message box. i have one file which in no way will let me save the workbook. Step 1: Press CTRL + SHIFT + ESC key combination to open Task Manager. Close Bop Col 1 REC TRK EXTI OVR Which file do I want to save Sec 1 1/1 At 1 ' In 1 Close 1 2 When Word crashes, it displays an error message. Reference Solution 1: Close the Message and Microsoft Office App
Microsoft office crashes when saving file windows#
the problem is probably to do with the default save location (redirected mydocs etc. Save in the Windows folder as WordFix.bat Create a shortcut to this file on the desktop and when the wheel comes off and Word crashes, click to delete the all. You should see a new doc appear on your desktop. Solution 2: Disable “Use Office 2016 to sync Office files that I open” Option in OneDrive sync client Right click on your desktop background, select 'New' -> 'Microsoft Word Document'. The good news is that they do so less often than before, and your chances of recovering the file you were working with at the time of the crash are. Solution 1: Close the Message and Microsoft Office App Problem: “Contacting the server for information” or “Getting your new Office ready for you” message box prompt for long periods of time while opening up Microsoft Office 365 applications.